Help Center

Have questions? We’re here to help.

Do you offer a trial period for new users?

We don’t offer a free trial since Raisi includes hands-on work from our team.
However, we provide a demo and walkthrough so you can see how the platform works before subscribing.

Is it possible to modify my subscription?

Yes. You can upgrade, downgrade, or pause your plan at any time.
Just message our support team, and they’ll update it for your next billing cycle.

What are the terms for canceling my plan?

You can cancel anytime. If you cancel mid-cycle, your account stays active until the end of the paid period — there are no hidden fees or penalties.

Can I include additional details ?

Yes, enjoy a complimentary 30-day trial. Additionally, we offer a free, tailored onboarding session to help you get set up seamlessly.

What is the billing process like?

Our pricing structure is based on workspaces rather than accounts. You can upgrade a single workspace while maintaining unlimited free workspaces.

How can I update my email address ?

To update your account email, simply visit raisi.com/account using a laptop or desktop.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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